General

You can pay through Cash on Delivery (COD) for transactions up to Rs. 15,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD:

  • Click ‘Proceed to Checkout’
  • Fill in the ‘Billing Information’ and ‘Shipping Method’ forms
  • In the Payment Information form, select “Cash on Delivery”
  • Click on “Confirm Now.” Note your Order Number which will be provided to you at the “Thank You” page
  • Your package will be delivered via LCS courier before or on the expected delivery date
  • You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.

The COD service is available all over Pakistan. COD is not available internationally.

In cases where multiple items are ordered, typically we ship all the items in one package. The payment for the order will always be in full at the time of delivery. Customers will be notified in case of any exceptions, and payments will be adjusted accordingly.

As per courier arrangements, the cost of shipping increases with the weight of the order.
Shipping is free on order of 2500/- or more.
Rs.200 is fixed shipping charge for orders less than 2500/-

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.

Delivery of Order

Order delivery takes 3-5 days, depending on the size and availability of the product. Orders are processed before 1 PM on a working day and are generally scheduled for delivery the following working day.

Timely delivery is subject to availability of stocks and payment authorizations.

Shipping charges are PKR 200 fixed all over Pakistan. AL-Deebaj provides free shipping for orders above PKR 2,500

Currently we are unable to ship to any PO Box, military, protected area/location. Shipping charges for failure of attempted delivery to the restricted areas will be borne by the buyer. Please note that we are unable to publish all the restrictive measures imposed by the country of delivery as this is dependent on the country’s customs and restrictions.

We typically ship all items in one order together. Customers will be notified in case of any exceptions and payments will be adjusted accordingly.

All items sold on Al-Deebaj Shop are delivered through reputed courier partners. You will be provided a Tracking ID for your order through email. You may also track the status of your order on our website with the help of the Order ID provided to you at the time of order placement.

We ship all over Pakistan through our courier partners TCS, and internationally through DHL.

Shipping

We offer fixed shipping at PKR 200 across Pakistan.

We offer fixed shipping at PKR 150 across Pakistan.

No, A few items cannot be shipped internationally.

It normally takes us 8-10 working days to deliver international orders.

Typically, there are no additional charges. However on certain occasions international orders are delivered on different shipping rates.

We ship all over Pakistan through our courier partners LCS, and internationally through DHL. We only use express delivery and packages typically arrive in 3-5 days.

Payment

Following are the payment options available for your convenience:

  • Cash On Delivery (COD)
  • Cards (Visa Debit/Credit, Master Debit/Credit, American Express)

Yes. Our Cash On Delivery (COD) service enables you to do that.

No, you do not have to pay any additional tax on the order you place. All applicable taxes are included in the actual product price.